Take back oversight of your building.

Both, by design. Brocade is a shared source of truth. Good agents welcome it. The same record that gives directors visibility also documents the agent's compliance and reduces dispute friction. We have a dedicated page for managing agents handling multiple buildings. Brocade is pro-clarity for both sides.

No. Your agent's back-office system handles their internal accounts, contractor scheduling, and so on. That stays where it is. Brocade is the layer your director, residents, and the agent all see jointly. Most agents are happy to keep working in their existing tool and use Brocade as the visibility surface for everyone else.

Then the audit trail is already partly there. Brocade still helps because the director and residents need their own view of the same data. Where common back-office systems expose APIs we can connect; otherwise the agent uploads or syncs the relevant artefacts. The point is shared visibility, not duplicated effort.

The data Brocade asks for is the data your agent is already legally required to provide: section 20 paperwork, itemised costs, golden thread documents under the BSA. A professional agent should welcome a structured place to record it. If yours objects to that level of transparency, that's information worth having.

Disputes rarely get resolved by software. What Brocade can do is help you organise what you already have, section 20 letters, the budget figures you have been sent, your own correspondence, into one place where the gaps are obvious. Some directors find clarity is enough to settle things. Others use it to decide whether to escalate. Either way, you arrive at the next conversation with the record, not a folder of WhatsApp screenshots.

No. Using Brocade is independent of your agent arrangement. The building's record sits with the building, which means whatever shape that arrangement takes over time, the history of the building does not restart with it.

Different jobs. A solicitor handles the specific legal step when one is needed: a tribunal claim, a breach notice, enforcement. Brocade is the building's ongoing record underneath: section 20s, budgets, contracts, compliance evidence. Most days that record is doing operational work, not legal work. If a solicitor does come into the picture, the brief is already structured rather than reconstructed from email threads.

Brocade is designed for people with day jobs. The Getting Started wizard sets up your building in one sitting. After that, the dashboard tells you what needs attention. No regulatory jargon.

From £49/month plus £2.50 per residential unit. For a typical 50-unit building, that's around £174/month. No long-term contract. The cost comes out of the building, not your pocket.

Yes. 30-day free trial with full Professional features. We also offer a free compliance kickstart where our team sets up your building in the first week.