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Building Safety Software Pricing: What Fair Looks Like (And What to Watch For)

Adnan Al-KhatibAdnan Al-Khatib, Founder of Brocade16 min read
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TL;DR: Brocade's Professional plan — the tier most single-building RMC and RTM directors land on — is £99 base plus £4.50 per unit per month, published on the pricing page. Several named competitors publish at least a headline figure; others route pricing through a sales call. This piece breaks down what moves price across the category, the patterns to watch for in any vendor's quote, and a buyer's checklist of questions to take into a demo.

Compare building safety software side by side →

Who this is for. This piece is written primarily for RMC and RTM company directors evaluating building safety software for a single building or a small portfolio. The single-building worked examples and the per-unit pricing math are sized for that audience. Managing agents running larger portfolios will get value from the same five price-mover variables and the demo checklist, but the per-building economics scale differently — see the "If you are a managing agent" note in each section where the read changes.

What Fair Pricing Looks Like

Building safety management software is sold in a range of commercial models. At one end of the spectrum are vendors who publish a headline rate on their pricing page and quote against a published rate card. At the other end are vendors who route every enquiry through a sales-led discovery call before any number is shared.

Both models exist for reasons. Published rates make procurement faster and easier to compare, and they signal that the same product is sold to every buyer at the same rate. Sales-led pricing lets vendors tailor quotes to building specifics (unit count, modules, integration scope, support level), and lets them serve very different buyer sizes from the same product. Where the buyer ends up depends on which model fits their procurement process and their tolerance for negotiation.

The useful test is not "did the vendor publish a number". It is whether the buyer can answer four questions before signing:

  • What is the base fee, in writing?
  • What is the per-unit (or per-block, or per-seat) rate, in writing?
  • What modules are included at the base rate, and what is priced separately?
  • What is the contracted minimum term, and what does it cost to leave?

If those four answers are on paper before the contract sign date, the buyer has a quote they can compare. If two of them are "to be discussed at renewal", the quote is a starting point, not a price.

The rest of this piece sets out what those answers look like for Brocade, what they look like for a sample of named competitors, and the variables that move the bill on any of them.

Brocade's Pricing in Full

Brocade publishes its rate card. Two of the three tiers carry a published per-unit rate: Starter (compliance tracking only) and Professional (the full platform). The third, Portfolio, is the multi-building tier, scoped per portfolio rather than listed. This article runs on the Professional rate, because that is the tier most single-building RMC and RTM directors land on. The live figures are always on the pricing page — if they have changed since this article was published, that page is what counts.

Base fee: £99 per month. This covers the platform and every Professional module (compliance tracking, fire safety management, financial management, resident portal, contractor access, PEEP management, full audit trail), plus onboarding for your building. There is no separate "implementation fee".

Per-unit rate: £4.50 per residential unit per month. Unit count is the count of dwellings the platform tracks, not the count of seats. A building manager's team of four people running 200 units pays for 200 units, not for four seats plus 200 units.

Worked examples, in monthly cost:

  • A 50-unit higher-risk building: £324 per month.
  • A 100-unit higher-risk building: £549 per month.
  • A 200-unit higher-risk building: £999 per month.

Annual billing carries a 15% discount on the monthly figure. Founding-customer pricing carries a separate 40% discount with a 24-month price lock for the first 25 buildings to sign on the programme. Both are on the pricing page; neither is buried in a sales-only document.

If you are a managing agent. Running multiple buildings moves you onto the Portfolio tier, which covers a single buyer organisation across a whole portfolio at a lower per-unit rate than Professional. That tier is scoped per portfolio rather than published — talk to us and we will size it to your total dwellings under management. There is no per-building uplift on top of the per-unit rate.

What Named Competitors Charge

Seven vendors come up most often in buyer conversations on higher-risk buildings: Fixflo, BlockPro, BlockCare 300 (Ringley Group), MosaicGT, Operance, Zutec, and Dwellant. Pricing pages were checked on 2 June 2026; Dwellant was added and checked on 3 June 2026. The transparency picture is mixed. Each entry below cites a public URL where a figure is visible, or notes where the route goes to sales.

BlockPro. Publishes a per-block monthly rate on its public pricing page. On the date checked: £5+VAT per block per month for both the under-11m and 11m+ tiers, with portfolio pricing on request. Includes unlimited users, storage, and support; no minimum term.

MosaicGT. Publishes a single-building monthly rate on its pricing page. On the date checked: £20 per month per building, with a 30-day free trial and cancel-anytime terms. Positioning is golden-thread document management with a residents app.

BlockCare 300 (Ringley Group). Publishes a starting-from monthly figure on its service-levels page. On the date checked: BlockCare 300 starts from £45 per month. The product sits inside a tiered managed-service line (BlockCare 500 from £5,000/yr, BlockCare 1000 from £10,000/yr); the 300 tier is the self-service entry point, with Ringley operating the financial back office and the buyer logging in to a self-service portal. Coverage is anchored on financials (service-charge demands, ledgers, reconciliation) rather than the compliance front (FRA, scheduled checks, PEEPs, audit trail).

Fixflo. Publishes a £75 per month software fee with the rest of the quote routed through a "request a quote" form. See the Fixflo pricing page. Fixflo's primary positioning is repairs management; building safety modules sit alongside the core repairs platform.

Operance. Pricing is not published on the public site as of 2 June 2026. The product is positioned more on golden-thread document management than full operational compliance. See the Operance website.

Zutec. Pricing is not published on the public site as of 2 June 2026. The product is generally pitched at construction-stage and pre-handover workflows that map to enterprise contracts. See the Zutec contact route.

Dwellant. Pricing is not published on the public site as of 3 June 2026; enquiries route to a dedicated sales line. Dwellant is a long-standing cloud property-management platform built for managing agents — work orders, contractor coordination, planned-maintenance and major-works scheduling, branded resident portals, and accounting-package integration. Building safety sits in a Health and Safety dashboard (uploading FRA and on-site survey actions) rather than as a Building-Safety-Act-native safety-case product. See the Dwellant website.

The picture across these seven is not "vendors don't publish". It is more nuanced: four of the seven publish at least a headline figure, and three route everything through sales. Among those that publish, the unit of pricing varies — per block, per building, per software fee, per organisation — which makes direct comparison harder than the headline numbers suggest.

Every figure above cites the public page where it was visible on the date checked. Vendor pricing pages change; this article will be re-reviewed by 2 December 2026, with each figure re-checked against the vendor's live page at that point.

What Moves the Price

Five variables drive the bill on building safety software. A buyer who ignores any one of these may not be comparing like-for-like across vendors.

Unit count vs building count. Some vendors price per unit (per dwelling), others price per block, others use a flat per-building fee with stepped tiers. The same 100-unit building can produce different quotes depending on which unit the vendor counts. Always ask how the vendor defines "unit" — flats only, or "addressable lines" that can include parking bays, plant rooms, and commercial units. Twenty 100-unit buildings is a 2,000-unit footprint and a 20-building footprint at the same time; per-block pricing rewards a buyer with many small buildings, per-unit pricing rewards a buyer with a few large ones.

If you are a managing agent. Per-block pricing tends to be cheaper at the small end and more expensive at the portfolio end; per-unit pricing is the reverse. The crossover point depends on average units per building. Run the math on three of your actual buildings before signing.

Modules included at base. The marketing site often lists "everything in the platform"; the contract sometimes unbundles. A common pattern: compliance tracking is in the base; resident portal is an add-on; contractor access is a separate add-on; PEEPs management is a third. A buyer who needs all four pays four line items. Brocade includes all four at the portfolio base — see the inclusion list on the pricing page.

Integrations. Two patterns to watch for. Available integrations listed on the marketing site that turn out to be paid separately at quote time (Xero, Sage, accounting exports, contractor APIs, building management system feeds). And integration fees that appear as one-off implementation charges in the first invoice that vendors sometimes do not flag at demo. Always ask: is the integration in the base, or is it an additional line item? If additional, is it a one-off fee or a recurring monthly?

Support tier. A common upsell. Free tier or "community support" is often email-only with a multi-day response window. Paid tiers add chat, phone, faster SLAs, and a named account manager. The price gap between standard and premium can sit in the 30 to 50% range of the base. A buyer who needs phone support for an out-of-hours fire safety incident does not have the option of treating support tier as optional. Always ask which tier is included at the quoted rate, and what the next tier costs.

Per-seat vs per-unit user pricing. Some vendors charge per user account. A 50-unit building managed by a 4-person team pays four seats; the same building managed by an agent's 12-person team pays twelve. Cost-per-unit-managed scales with team size under per-seat pricing — the opposite of what most buyers expect. Ask whether unit-based or seat-based pricing applies, and whether unlimited users is an option at the quoted rate.

The quote a buyer takes home from a demo should specify all five variables on a single sheet of paper. If three of them are listed and two are "to be discussed", the buyer has not received a quote — they have received a starting point for a negotiation.

Patterns to Watch For in Any Quote

The patterns below are signals about how the rest of the contract will be priced. None of them is a single-point reason to walk away. Two or three together, on the same vendor, is worth a second conversation before signing.

"Call us for pricing" with no published anchor. The vendor is committed to discovering buyer specifics before quoting. That can be reasonable for genuinely custom enterprise software. For SaaS that runs the same code for every customer, the absence of any published anchor makes side-by-side comparison harder. Ask whether the per-unit rate appears in the contract once signed, and whether it is fixed for a stated period.

"Tailored quote" framing for a standard product. Same pattern, different vocabulary. The premise — every building is different and pricing must be bespoke — is true for fully custom enterprise software. It is less true for SaaS where the codebase is the same for every customer. If the product is the same, a published rate is possible. The buyer can ask why one is not on offer.

Per-seat pricing with no included-seat threshold. Covered in the price-mover section above. The watch-for here is the absence of an included-seat figure at the base rate. Ask whether a number of seats is included before per-seat charges kick in.

Hidden integration fees. "We integrate with everything" at demo, then a £4,000 implementation fee for the Xero integration in the first quote. Always ask, before the demo ends: which integrations are billed separately, and at what rate? Get the list in writing.

Support-tier upsells gated by SLA. The free tier has a multi-day SLA; the paid tier has a four-hour SLA. For a fire safety platform that is invoked at incident time, the multi-day SLA may be functionally unusable, which means the paid tier is the real price. Ask whether the published rate includes the support tier the buyer will actually need.

Long minimum terms with no break clause. Twelve to thirty-six months is common; the buyer locks in before they have used the product through a full annual cycle. Ask whether a break clause exists in the first six months and what the cost is to exercise it.

Price-lock absent or short. The base rate is fixed for the first year, then "subject to annual review". Renewal increases of 10% to 15% are common across enterprise SaaS. Ask explicitly: what is the maximum annual increase, and is that capped contractually? Brocade's founding-customer rate is locked for 24 months on a 40% discount; the published rate runs after that. The transition is on the pricing page, not in a separate negotiation document.

A vendor that hits four or five of these patterns is not a worse vendor than one that hits two. They are running a different commercial model. The buyer's job is to know which model they are buying into before the contract is signed.

A Buyer's Checklist for the Vendor Demo

The questions below are the ones an RMC director, RTM director, or managing agent should bring into any building safety software demo. Print this list. Tick each item before signing.

What is the base fee and the per-unit (or per-block, or per-seat) rate, in writing?
What is included in the base — every module name, listed?
What is priced separately — every add-on, with the rate, listed?
Are integrations (accounting, contractor, BMS) in the base or extra? At what rate?
What support tier is included at the quoted rate? What is the next tier and the price gap?
What is the contracted minimum term? Is there a break clause? What does it cost?
What is the price-lock period? What is the maximum annual increase after the lock expires?
What is the cost of data export at exit? Is it free, fixed, or quoted at the time?
How is unit count defined — flats only, or addressable lines including parking and commercial?
If the vendor will not put these answers in writing before the contract sign date, what is the reason?

A vendor that answers all ten without flinching is selling the same product in writing that they describe at demo. A vendor that pushes back on three or four is signalling something about the structure of the contract before it is drafted. Either way, the buyer is better informed for having asked.

Why Brocade Publishes

The decision to publish was a commercial one. The buyer pool for building safety management software is small and word travels. A buyer who feels they paid more than the building down the road for the same product becomes a former customer. A published rate makes the conversation symmetric: same product, same rate, same contract terms. The only thing the buyer negotiates is whether the founding-customer programme is open or closed at the moment of signing.

Compared to a sales process that anchors on buyer size and discovers willingness-to-pay over a 30-minute call, the published rate costs less to administer, builds less procurement friction, and produces fewer renewal negotiations. The trade is straightforward — less margin per buyer at the top end of the buyer-size distribution, more buyers in the middle, where the typical HRB manager actually sits.

For comparison reading on specific competitors, see Brocade vs BlockPro, Brocade vs Fixflo, and Brocade vs BlockCare 300. The hub page at Best Building Safety Software carries the full comparison matrix.

Frequently Asked Questions

Which building safety software vendors publish their pricing?

On the named-vendor list checked for this article on 2-3 June 2026: BlockPro publishes a per-block monthly rate on its public pricing page. MosaicGT publishes a single-building monthly rate. BlockCare 300 (Ringley) publishes a starting-from monthly figure on its service-levels page. Fixflo publishes a £75/month software fee with the rest of the quote on request. Operance, Zutec, and Dwellant route pricing through a sales conversation. Brocade publishes a base fee and a per-unit rate on its pricing page.

What does a fair per-unit rate look like for a higher-risk building?

Fair has three components, in this order: the per-unit rate is published, it is fixed in the contract for a stated lock period, and it is not contingent on a long minimum term before the buyer has used the product through a full annual cycle. Brocade's Professional rate is published on the pricing page. BlockPro's per-block rate is published on theirs. The buyer's job is to compare the published rates against the modules included at base, not just the headline figure.

What hidden costs add up after onboarding?

Module add-ons (resident portal, contractor access, PEEP management sometimes quoted separately), per-seat fees that scale with team size rather than building size, integration fees for a contractor-update endpoint or an accounting export, support tier upsells (response-time SLAs gated behind a higher plan), and exit costs (data export charges, contracted minimum terms with no break clause). A buyer who only asks "what's the monthly fee" may land a quote that grows within the first year as upsells are layered in.

What should I ask in a vendor demo?

Ask for a full quote in writing including the base fee, the per-unit or per-seat rate, every module included at base, every module priced separately, integration fees, support-tier pricing, the cancellation cost, and the price-lock period. If the vendor will not put figures on paper before a 30-minute discovery call has finished, the buyer should know that before signing.

Informational only. For building-specific procurement advice, consult your finance lead and review every line of any vendor contract before signing.

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Brocade provides residential building compliance & management software. This content is for educational purposes, it is not legal or financial advice.

Adnan Al-Khatib

Founder

Adnan Al-Khatib is the founder of Brocade. After seeing building managers struggle with fragmented records, unclear obligations, and the threat of criminal liability under the Building Safety Act, he built a platform to make it manageable.